Refund & Return Policy

At Nexa Fragrance, customer satisfaction is our priority.

Returns

Returns are accepted within 7 days of delivery.

Products must:

• Be unused
• Be in original packaging
• Include proof of purchase

Non-Returnable Items

Opened or used perfumes cannot be returned due to hygiene and safety reasons unless damaged or incorrect.

Damaged Items

If your order arrives damaged, contact us within 48 hours with photos.

Refunds

Approved refunds will be issued to the original payment method within 5–6 business days.

Contact:
 ss4companyltd@gmail.com